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Frequently Asked Questions

Orders received before 2.00pm are dispatched the same day via NZ Couriers. All orders are sent on their overnight service, rural deliveries will take a few days longer.

You can read our Returns and Exchange policy here – in all instances we comply with New Zealand Consumer Law.

Log in to your Account Page Click on the Addresses tab on the left hand menu.

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We have several channels you can use to contact us.
You can call us, email us or contact us via social media. See our Contact Us page here.

That all depends on the size of your order. You can be assured we pack all orders to ensure the most efficient courier cost possible.

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On all orders above $175.00

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