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Contact us on 027 378 4235

Free NZ shipping on all orders over $175.00

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Orders received before 2.00pm are dispatched the same day via NZ Couriers. All orders are sent on their overnight service, rural deliveries will take a few days longer.

Head over to our Account Page and sign up.

Log in to your Account Page Click on the Addresses tab on the left hand menu.

As soon as we have completed your order you will receive an email with tracking details. You can also login to Your Account and select your order. Tracking details are displayed with your order.

No. Payment is processed via the PayPal gateway – we do not store are ask for your Credit Card number at anytime.

Yes, as per NZ law – all transactions are subject to NZ GST at 15%

At this stage we only ship to New Zealand.

That all depends on the size of your order. You can be assured we pack all orders to ensure the most efficient courier cost possible.

If you need to swap an item

Returns and Exchanges

You can read our Returns and Exchange policy here – in all instances we comply with New Zealand Consumer Law.

Oops!! We are so sorry of we have made a mistake. Please see our Returns and Exchange policy here

We truly hope that this is never the case – but, if your order has been damaged in transit please follow our Returns and Exchange policy here

Our online return form emails us automatically – so sit back, relax and we will be in touch within 1 working days.

We have several channels you can use to contact us.
You can call us, email us or contact us via social media. See our Contact Us page here.

Of course you can. On the product page there is an option to pre-order. Click on that and complete the form – we will add it to our next order for you.
Free New Zealand Wide shipping

On all orders above $175.00

Easy 30 day returns

30 day money back guarantee

100% Secure Checkout

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